The Zolusa tour price for end clients includes carefully selected luxury accommodations and delicious local cuisine. Our package is designed to offer a worry-free experience where clients can fully enjoy the journey, with the primary goal being to focus on cycling. We provide partners with a detailed list of all included services to facilitate communication and promotion of the package to end clients.

Partners can book Zolusa tours easily and flexibly. Reservations can be made online through our dedicated reseller portal, accessible with credentials provided by Zolusa, or by contacting our support team for specific requests, private tours, or group bookings. After submitting the booking request, our team will confirm the details and provide assistance with any additional needs.
For scheduled departure bookings made more than 90 days before the tour, a deposit of 30% of the total amount is required to secure the reservation. If the booking is made within 90 days of the tour date, full payment is required. For private tours and customized bookings, payment terms may vary; contact us to discuss specific conditions.

Zolusa tour prices are based on double room occupancy. For end clients who wish to have a private room, a single-room supplement is required to guarantee exclusive use of the accommodation. Upon request, we can assist partners in pairing single clients with another participant, where possible, to avoid the additional cost. Contact us to discuss tailored solutions for your clients.

If a booking needs to be canceled or modified, the terms of our Cancellation Policy apply. Refund and penalty details vary depending on the time remaining before departure. For transparent management, we recommend that partners review our Cancellation and Modification Policy.

To protect the travel investment and ensure coverage in case of unforeseen events, we strongly recommend that partners advise clients to purchase travel insurance. Such insurance can cover cancellations, medical expenses, and other emergencies, providing greater security and peace of mind for both the end client and the partner. For more details on available insurance options, our team is available to discuss the most suitable solutions.

Yes, our team consists of professionals specializing in bespoke travel, ready to assist partners with clients’ transfer arrangements. We can help organize additional overnight stays at selected accommodations, either before or after the tour, and coordinate private transfers to and from our tour starting points. Our team is at your disposal to address any travel needs, ensuring a seamless experience for your clients from start to finish.

To help clients make the most of the Zolusa experience, we provide details on the difficulty levels of our itineraries, offering a clear understanding of the physical effort required. We recommend that partners suggest clients train regularly on a bicycle or participate in spinning classes to become accustomed to cycling and improve endurance.

Zolusa ensures comprehensive support throughout each tour, providing your clients with a safe and relaxing experience. During cycling routes, our guides prioritize participants’ comfort and safety, offering assistance both on the road and through a support vehicle. The vehicle is always available to provide water, snacks, mechanical assistance, and transportation for personal belongings. Clients can use the vehicle for more challenging sections, ensuring a stress-free ride.
In addition to technical support, we handle practical details: luggage is transported directly to hotels, and, upon request, we can arrange wellness treatments for clients. Our guides are not only familiar with local languages and cultures but also have close relationships with selected restaurants and wineries, guaranteeing an authentic local experience. Moreover, our team takes souvenir photos, allowing clients to fully enjoy their travel experience.

To ensure maximum comfort for your clients during both cycling routes and extra activities, Zolusa provides a detailed packing list with all essentials for the tour. The list includes recommended technical clothing for cycling days as well as suggestions for leisure time, sun protection, and useful accessories. We encourage partners to share this list with clients during the preparation phase to ensure an optimal and hassle-free experience.

Tipping is appreciated as recognition for the service provided by Zolusa guides, who are dedicated to ensuring a memorable experience for every participant. We recommend that partners inform clients that the suggested tip for the guide team is 10-15% of the tour price. This amount represents the total contribution for the guiding team to be shared among them, eliminating the need for individual tips. Tips are usually given at the end of the tour, and local currency is preferred.

For every Zolusa itinerary, we provide group transfers to and from the starting and ending points listed in the itinerary. Recommended arrival and departure times and locations are communicated during the booking process. If clients arrive or depart at different times, we can arrange private transfers upon request. We are available to assist partners in managing transfers and ensuring that each client starts and ends the tour comfortably and stress-free.

Each Zolusa tour begins with a personalized bike fitting session to adjust the bicycle to each participant’s physical needs, ensuring optimal comfort. If clients have specific requirements, such as preferences for adjustments or particular setups, partners can send their measurements in advance using our Bike Fit form. This allows us to prepare the bike before arrival, ensuring that every client starts the tour with maximum comfort.